Frequently Asked Questions

  • What are check-in and check-out times at Hotel Campestre la Potra?

    To enjoy La Potra Hotel, you can check in at 3:00 pm and you must check out at 12:00 pm.

  • What is the minimum age to check in at Hotel Campestre La Potra?

    We want to ensure the whole family enjoys a comfortable and safe stay. That's why we've designed our policies: Children ages 0-5: Stay with parents for only $30,000 per night. Children ages 6-11: Stay for $85,000 per night. Children 11 and older: Are considered adults. If you're traveling with minors, remember to bring the minor's civil registration certificate and, if applicable, parental authorization, in compliance with Law 679 of 2001.

  • Do you have room service?

    Yes, we offer room service for an additional cost. You can find more information upon arrival.

  • What are the opening hours of the common areas?

    • Restaurant hours: Monday to Thursday from 6:30 am to 8:30 pm, Friday to Sunday from 6:00 am to 9:30 pm
    • Pool hours: Every day from 9:00 am to 9:00 pm
    • Children's Park, Beach Volleyball Court, Pool Table hours: Every day from 7:00 am to 10:00 pm.
    • Mobile Spa hours: Saturday, Sunday and Holidays from 10:00 am to 4:00 pm or according to the reservation of the service requested by the guest.
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  • Where can I see the restaurant's menu?

    We have a delicious menu, which you can check out in our restaurant.

  • Can I bring food and drinks into the hotel and room?

    We do not allow food or drinks.

  • Does the hotel offer pool towel service?

    We have pool towels for guests and day passes.

  • Where is the hotel located?

    We are located just 7 kilometers from Villavicencio, the capital city of the Meta department, across from the Colombian Air Force, on the Llanero Dawn Route, a road that leads to the Geographic Center of Colombia.

  • Do you offer free parking?

    Yes, you can leave your vehicle in a free, secure parking lot.

  • Do you offer private transportation service?

    We do not offer private transportation service.

  • How can I quote and book my social, corporate, or group event at the hotel?

    To request quotes or group or event reservations, please email comercial.ash@aviasolucioneshoteleras.com.

  • Can I book multiple rooms?

    • Yes, multiple rooms can be booked based on availability. You can check our "Book Now" button, select your accommodation, and on the right, you'll have the option to "Add Room."
    • For groups of more than 70 people, we have a partner hotel right next to ours, with an internal door connecting the two hotels.

  • What are the different "Live Your Experience" plans?

    Our PLANS are the best option for those looking to discover memorable experiences and find special options to enjoy with family, couples, and friends. We offer accommodation plans, romantic plans, picnic plans, and day passes; all tailored to each client's needs. For more information and reservations, please call or WhatsApp.

  • Who is the contact person for booking events, plans, and groups?

    You can call or write to us for more information and to arrange your reservation for the activity(ies) via WhatsApp or phone.

  • How to get to Hotel Campestre La Potra from the airport?

    The hotel is located just 7 kilometers from Villavicencio, across from the Colombian Air Force, on the Llanero Dawn Route, a road that leads to the Geographic Center of Colombia. The nearest airport is Vanguardia Airport, located in Villavicencio, km 2 on the Restrepo road in the Vanguardia neighborhood.

  • Is the hotel close to tourist attractions?

    Yes, being on the outskirts of Villavicencio, it offers easy access to various natural and cultural attractions in the plains region.

  • How can I make a reservation at Hotel Campestre La Potra?

    You can make your reservation through our official website, by calling 57 (601) 587 9510, by sending an email to reservas.ash@avianethoteles.com or by writing to WhatsApp at 57 321 658 2577.

  • What activities can I do in Villavicencio?

    In Villavicencio and its surrounding areas, you can enjoy a variety of activities, including ecological horseback riding, horse shows, nighttime horseback riding, Dilitren rides, and romantic picnics or those with friends.

  • Does the hotel organize activities or tours?

    Yes, we organize various activities and special plans that allow our guests to experience unique experiences related to the Llanera culture.

  • What payment methods are available?

    We accept various payment methods, including credit and debit cards, bank transfers, and cash. You can choose your preferred method when making your reservation.

  • Do I need a yellow fever vaccination to travel to Villavicencio?

    The yellow fever vaccine is not required for travel to Villavicencio. It is recommended to get it at least 10 days before your trip.